Industry solutions

Energy and utilities

We work for a number of entities from the power and public service sector:

electricity generators and distributors

gas distributors

special purpose vehicles belonging to power sector capital groups

water and sewage companies

waste management companies

5 out of 7

largest power and gas providers in Poland are our customers

Customers from this sector

Examples of Processes Handled


  • Handling contracts – registration, verification, digitization
  • Handling contract annexes and supplements

Customer service

  • Handling service provider changes
  • Handling the complaint process
  • Handling resignations
  • Maintaining customer relations (e-mail)
  • Providing logistics services related to marketing materials


  • Registering and digitizing invoices, adjustment notes, payment orders
  • Implementing an electronic invoice handling system
  • Debt collection


  • Digitizing HR and payroll-related documentation of employees
  • Creating e-files and feeding documents on an on-going basis
  • Handling non-compensation benefits
  • Maintaining relations with authorities (Public Insurance Institution, Tax Office)


  • Rendering secretariat services at the company’s headquarters
  • Digitizing technical, large-format documentation
  • Performing reception desk processes
  • Employment outsourcing

Check what we can do for your company!

Ask for an offer

Case studies

PKP Energetyka S.A.

Over 2,500 running metres of documents taken over and recorded. Documents collected from 18 locations throughout Poland.


PKP Energetyka Centrum Usług Wspólnych Sp. z o.o.

Approximately 6 000 paper and electronic documents processed each month, approximately 120 000 metrics obtained during the month.


Our customers