Industry solutions


We work for approximately a dozen insurance sector entities:

property insurers

personal insurers

8 out of 10

largest insurance companies in Poland take advantage of our services

Customers from this sector

Examples of Processes Handled

Claim adjustment

  • Registering and verifying claim reports
  • Digitizing claims submitted via all contact channels (documents, e-mails, faxes) and creating eFiles of specific customers
  • Handling supplementary documents
  • Handling foreign claims


  • Handling insurance policies – registration, verification, digitization
  • Handling annexes to and renewals of agreements
  • Handling documents originating from brokers

Customer service

  • Handling the complaint process
  • Handling agreement terminations


  • Registering and digitizing invoices, adjustment notes, payment orders
  • Debt collection


  • Digitizing HR and payroll-related documentation of the insurance company’s employees
  • Creating e-files and feeding documents on an on-going basis
  • Handling non-compensation benefits
  • Maintaining relations with authorities (Public Insurance Institution, Tax Office)


  • Rendering secretariat services at the insurer’s headquarters
  • Performing reception desk processes
  • Employment outsourcing

Check what we can do for your company!

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Our customers