ArchiDoc enhances the business processes of a growing number of banks
The OEX Group company is consistently expanding its range of financial sector solutions and is growing its customer base. The group of institutions cooperating with ArchiDoc has just been joined by Alior Bank.
OEX Group supports the VIPPO customer service process
Voice Contact Center and ArchiDoc, OEX Group companies, provide services in the area of multi-channel customer service and document management for VIPPO, a new player on the fin-tech market in Poland.
Digitisation has many advantages for the back office and customer services industry
An increasing number of Polish companies is heading in the direction of digitisation and process automation technologies The process of digital transformation is facilitated by entities from the business services sector.
The banking sector is undergoing deep changes
Poland may lose its leading position in Central Europe in terms of the profitability of the banking sector. Deloitte's forecasts show that simple methods of getting the results are becoming insufficient. One of the opportunities is to strengthen the strategic cooperation between financial institutions and technology and service companies.