Industry solutions

Transport Forwarding Logistics

Our services are relied upon by the following:

transport companies

courier companies

international logistics operators

storage center operators

0.5

million forwarding documents processed monthly

Customers from this sector

Examples of Processes Handled

Sales

  • Handling customer agreements – registration, verification, digitization
  • Handling contract annexes and supplements
  • Building CRM

Customer service

  • Handling forwarding documents – digitization, electronic repository
  • Handling the complaint process
  • Maintaining customer relations (e-mail, sending documents)
  • Providing logistics services related to marketing materials
  • Implementing an electronic forwarding document handling system

Finance

  • Registering and digitizing invoices, adjustment notes, payment orders
  • Implementing an electronic invoice handling system
  • Debt collection

HR

  • Digitizing HR and payroll-related documentation of employees
  • Creating e-files and feeding documents on an on-going basis
  • Handling non-compensation benefits
  • Maintaining relations with authorities (Public Insurance Institution, Tax Office)

Administration

  • Rendering secretariat services at the company’s headquarters
  • Digitizing technical, large-format documentation
  • Performing reception desk processes
  • Employment outsourcing

Check what we can do for your company!

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Case studies

DPD Polska Sp. z o.o.

Over 200,000 documents handled per month; quick and comfortable access to electronic documents for users from over 50 locations.

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Our customers