registration of document-derived
data in the system
and validation of data
updating, on an on-going basis, data in the customer’s system
handling complaint-related processes
handling service activation
and deactivation processes
contacting end customers (e-mail, phone)
We provide our customers with quick access to information from contracts, invoices, complaints, surveys and documents of other types. The process or registering data may be supplemented with additional activities requiring that the customers be contacted in a proactive manner.
WHY IS IT WORTH TAKING ADVANTAGE OF OUR SERVICES?
Quick and easy access to data from documents
Enhanced customer service processes
Flexible reaction to periodic fluctuations in the quantities of documents processed
Timely performance of processes - SLA guarantees
Optimization of costs