Case studies

DPD Polska Sp. z o.o.

Services rendered

  • Processing shipping documents
    • Scanning and registering bills of lading and complaint forms
    • Scanning and registering subscriber, courier and commercial contracts
    • Creating an e-archive and feeding documents on an on-going basis
  • Archiving paper documents
    • Storing other documentation
    • Providing access to documents
    • Disposing of documents
    • Secretariat services
  • Receiving and sending correspondence
  • Registering incoming letters
  • Scanning correspondence
  • Archiving letters


200,000+ documents processed each month

18,000 documents registered each day

Over 29,500 running meters of documents in the archive

E-archive may be accessed by 300 users

Business advantages

  • Quick and comfortable access to electronic documents, provided to users from over 50 locations throughout Poland
  • Numerous employees of the customer may work with a single document simultaneously
  • Flexible reaction to periodic fluctuations in the quantities of documents processed
  • Timely performance of processes – SLA guarantees
  • Information contained in the documents being protected in a more efficient manner
  • Minimized risk of the source paper documentation being damaged/lost

Case studies

PKP Energetyka S.A.

Over 2,500 running metres of documents taken over and recorded. Documents collected from 18 locations throughout Poland.


PKP Energetyka Centrum Usług Wspólnych Sp. z o.o.

Approximately 6 000 paper and electronic documents processed each month, approximately 120 000 metrics obtained during the month.


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