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News

22.11.2018

Insurance sector digitizes customer service

Companies from the insurance sector invest not only in new technologies, but also in know-how, by dint of which they are capable of optimisation of operations with regard to information flow, among other things.

21.08.2018

Automation combined with know-how

Artificial intelligence, automation and robotization of processes are some of today’s hottest market trends. Do solutions of this type always bring about the business advantages that are expected of them?

07.08.2018

ArchiDoc enhances the business processes of a growing number of banks

The OEX Group company is consistently expanding its range of financial sector solutions and is growing its customer base. The group of institutions cooperating with ArchiDoc has just been joined by Alior Bank.

19.07.2018

ArchiDoc from the OEX Group is digitizing the medical sector

After gaining a strong position in banks, insurance companies and telecoms, ArchiDoc steps up the pace of expansion in the medical sector.

16.05.2018

Back office processes compliant with the GDPR

According to a survey made by Kantar Public commissioned by GIODO, 72% of companies are not familiar with the details which must be implemented in connection with the entry into force of the GDPR.

09.05.2018

OEX Group supports the VIPPO customer service process

 Voice Contact Center and ArchiDoc, OEX Group companies, provide services in the area of multi-channel customer service and document management for VIPPO, a new player on the fin-tech market in Poland.

13.02.2018

New member of ArchiDoc management board

Janusz Dziurzyński, a long-term director of Procter & Gamble global service centre and an ABSL management board member, has joined the ArchiDoc management board.

02.02.2018

Digitisation has many advantages for the back office and customer services industry

An increasing number of Polish companies is heading in the direction of digitisation and process automation technologies The process of digital transformation is facilitated by entities from the business services sector.

11.01.2018

Why electronic document circulation is worth implementing?

Modern solutions in the field of digitisation and automation of back-office processes not only make it possible to optimise costs, but also support companies in digital transformation.