Case studies

Phlexglobal Limited

Cooperation established in: 2016

Services rendered

  • Comprehensive support during the process of launching the company’s operations center in Poland
  • On-going operational support for the Polish operations center – supplier negotiations, fit-out (preparing office space), organizational and legal support, consulting services, administration and organization activities
  • Recruiting employees and managers
  • Hiring and a comprehensive range of HR and payroll services (the entire team employed at ArchiDoc), HR consulting
  • Technical support
  • Consulting support concerning operation on the Polish market

Key facts

Overseeing the project from 0 to 100 employees (initially - 22 people, including the Site manager)

The entire team speaks fluent English

High level of the team’s skills - appreciated by the customers as well

Higher-than-expected work effectiveness

Good opinions of customers concerning the quality of service

Business advantages

  • Full support at each stage of operation in Poland
  • Legal and organizational support offered on a market that is unknown to the customer, consulting related to labor law, establishment of commercial companies, taxes and payments
  • Assigning administrative services to service provider, ability to focus on core business
  • Optimization of operating costs
  • Settlement model adapted to the specific nature of the project, fixed margin – real impact on the customer’s costs

Case studies

PKP Energetyka S.A.

Over 2,500 running metres of documents taken over and recorded. Documents collected from 18 locations throughout Poland.


PKP Energetyka Centrum Usług Wspólnych Sp. z o.o.

Approximately 6 000 paper and electronic documents processed each month, approximately 120 000 metrics obtained during the month.


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